Tier 2

Our tier 2 is ideal for those who have a slightly larger brochure site or a very basic E-commerce store. 

24/7 ticketed support

Constant engineer monitoring

Pro-active software updates

Pro-active Core theme & plugin updates

Ongoing malware protection & cleanup

Twice-daily managed backups

Unlimited email accounts with 10gb limit per account

Monitoring-  24 hour monitoring, in house alerts with updated on site speed and any errors. We'll tell you when your site is performing slowly or showing errors, any time of day or night. We'll also leap into action, applying fixes to get it working again.

Backups- daily backups that are stored indefinitely- Daily Backups, Kept Forever.
We take full backups of your site and database multiple times a day, and store them securely. You can browse, see changes between backup versions and restore. We never delete a backup.

Plugin updates- Automatic WordPress Plugin & Theme Updates ensuring your site performs as it should be. We'll keep on top of your updates so you don't have to, and make sure they don't break your website. Updates are done by our expert team - not by an automatic script.

24/7 ticketed support- our team are available by a ticket support service 24 hours 7 days a week ensuring you receive the optimum level of support.

Automatic security checks- ensure your website is performing as it should be with fully up to date security patches.